À propos
McDonald's est un établissement de type restaurant, situé à Saint-Doulchard. Cet établissement est noté 3,3/5 sur 2 327 avis et propose Terrasse, Livraison sans contact, Vente à emporter, Livraison, Sur place et Drive.
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Avis clients (2 327)
Basé sur 2 327 avis
Répartition des notes
Mots-clés fréquents
Maxime
30 juillet 2026
Damien Pelissier
29 juillet 2026
It's a disgrace! On July 29, 2026, I placed order (535) at 7:30 PM through their app for delivery with Uber Eats. At 8:21 PM, the order was delivered, but upon opening it, we discovered they had made a mistake. Instead of our two Happy Meal and Golden Meal options, we received an order likely placed by another customer, with no burgers or nuggets included. These things happen, so we filed a complaint with supporting photos. The response was masterful: just accept it, there's nothing we can do for you. At over €50 per order, I find this absolutely shameful. A mistake can be accepted when it's acknowledged and apologized for, not when customers are simply brushed off. Your behavior is unworthy of the brand, and your AI-powered customer service is utterly incompetent. Using your near-monopoly position to disregard your customers is a truly appalling image you're projecting. I won't greet you; I assume that, just like complaints, your Google reviews are being ignored just as effectively. Damien Pelissier
Midas Nevers hopital
29 juillet 2026
It's a disgrace! On July 29, 2026, I placed order b535 at 7:30 PM through their app for delivery with Uber Eats. At 8:21 PM, the order was delivered, but upon opening it, we discovered they had made a mistake. Instead of our two Happy Meal and Golden Meal options, we received an order likely placed by another customer, with no burgers or nuggets included. These things happen, so we sent a complaint with supporting photos. The response was masterful: just send it anyway, there's nothing we can do for you. At over €50 per order, I find this absolutely shameful. A mistake can be accepted when it's acknowledged and apologized for, not when you simply brush your customers off. Your behavior is unworthy of the brand, and your AI-powered customer service is utterly incompetent. Using your near-monopoly position to disregard your customers is a truly appalling image you're projecting. I won't greet you; I assume that, just like complaints, your Google reviews are being ignored just as effectively. Damien Pelissier
SIB La Galerie
26 juillet 2026
At 12:30 AM on a Sunday, the whole team was smoking outside and told us it was closed, even though it said 1 AM online. They told us it was McDonald's France who made a mistake...
Desternes Angelique
26 juillet 2026
It's impossible to get a summer milkshake. It's really shameful for a chain like this.
Voir les 15 autres avis
María Fernanda Luna López
26 juillet 2026
Congratulations to this morning's team. Everything was clean, quick, and efficient… everyone was attentive to the customers. We had a wonderful time as a family. Thank you.
Sandra Linze
22 juillet 2026
I had lunch at McDonald's today. The restrooms were filthy and had a very strong, disgusting smell—enough to make you want to throw up. Plus, there was no soap to wash your hands. The meal was brought out completely, and no one asked if I wanted my ice cream afterward. As a result, the ice cream had melted by the time I went to eat it.
JR
12 juillet 2026
We came on Friday evening and ordered four children's meals. It was only when we got home that we realized the four desserts were missing from the children's menus. It's easy to advertise cheap children's meals and then make up for it by "forgetting" to include things. The Mehun location is better in this regard. From now on, I'll go to the Mehun location if I'm halfway there.
Melina Gaspar Draperi
12 juillet 2026
McDonald's is very good in terms of service, etc. But management should consider installing air conditioning for its employees!! And even for the customers, it's an oven inside. My thoughts are with the staff who must be really miserable…!
Anne-Marie Bos
9 juillet 2026
I never leave reviews on McDonald's, they're all worse than each other, but convenient and sometimes it's nice to leave a review, but this time for once a good experience, the staff was polite and had a great sense of service, well done!
Marina L
5 juillet 2026
We just got back from McDonald's. As usual, there's ALWAYS something wrong! The fries were completely undercooked and put upside down in the bags, and the Coke was flat. We had to pay two Maxi Best Of meals to get a small drink instead of a large one! Honestly, train the people who work there properly, or I don't know, do something! This McDonald's is a disgrace, unlike others! There are always mistakes! Even after checking, you still go home with missing items or the wrong drink/sandwich. It's all well and good to ask for a good review when you pay, but when your job is done poorly, you should say so, and the service at your restaurant is mediocre.
frantia frantia
4 juillet 2026
The worst McDonald's ever! It's 35°C, there's not even ice cream, the wait is too long, and there's no sauce. There's a limited number of things you can order!
Alexandre Larpent
2 juillet 2026
A very bad experience. I waited over 30 minutes, nothing was ready, and when I went to ask for my order, the manager, who was probably on his lunch break, came and offered me nothing. I suggested takeout, which took an insane amount of time, and still no order, which had been mixed up with someone else's. After 45 minutes, I had to ask for a refund and then leave without eating. I should mention it was 2 PM when I left, and not the lunch rush. The lunchtime manager was remarkably incompetent; at least he said "sorry."
Laetipat Nousdeux1583
2 juillet 2026
A 15-minute wait at the drive-thru when there was no one there 😤 The Caesar salad: three half-wilted lettuce leaves with absolutely nothing in them, two croutons, and some bits of cheese I don't even know what! €9.30 for a salad, no less 😤😤😤
Gwendoline DURAND
30 juin 2026
We came to eat, and it wasn't very pleasant to eat while listening to the kitchen staff insulting each other and complaining. We were near the children's playground; luckily there weren't any children there at the time, because the insults would have been unbearable…
Elio Delle Serre
27 juin 2026
Disappointing experience and lack of flexibility We stopped at this restaurant on a scorching hot day, with temperatures of 40 degrees Celsius outside. Despite the umbrellas outside, the interior was practically empty, so we thought it would be more comfortable to go in and eat, especially since there were no signs or stickers on the doors prohibiting dogs. Unfortunately, as soon as we entered, two employees immediately asked us to leave because of our (perfectly well-behaved) dogs. The situation wasn't handled with much tact, and we weren't offered any alternatives, such as takeout. We travel frequently, and this is the first time we've been turned down in France and "civilized" Europe. In 2026, one would expect greater flexibility and a bit more empathy from an international chain, especially considering how pet-friendly attention is now the norm everywhere. A real shame. We're leaving one star simply because we didn't have the chance to try the food.
sonia corniati
27 juin 2026
Embarrassing service and a total lack of empathy I find it absurd that in the middle of summer, with 40 degrees Celsius outside and the restaurant practically empty, they'd rather kick out two customers with well-behaved dogs than welcome them, especially given the lack of clear signs outside. The staff (two at once) rushed to tell us to leave, without the slightest tact and without offering any alternatives or takeout. On top of that, the interior was hot and the perceived hygiene left much to be desired (sticky tables and floors). In 2026, with an international chain, this kind of management is simply embarrassing. In the rest of Europe, including Italy, we've always been welcomed with enthusiasm. Highly discouraged for anyone traveling with pets. I'm giving everything one star because the food didn't arrive anyway.
Bastien Paul
26 juin 2026
No air conditioning, service too slow
Nelly Boulnois
25 juin 2026
The toilet floor was soaked. Sat was fast, no complaints there. Plenty of cold drink options, but no water. The bread for the bass McFish had been through the stimator, just like the fillets; it had been through the vertical stimator.
Olivia Halatink
18 juin 2026
I placed an Uber Eats order tonight... and I was extremely disappointed. I won't be returning to this fast food place! The hygiene needs improvement.
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